Important Ordering Tips

April 21, 2022 / Lowell Smith / Comments Off

Please remember that orders are not shipped until all items in your order have arrived from the factory.
Before placing your order, see the product page for ‘expected arrival dates’ as shown.
Ordering items that are arriving soon, or in the next month, ALONG WITH items that are ‘in stock’ is smart, but will delay your shipment until all items can be shipped together at once.
Although you may be saving on shipping by creating a list of items, please just remember that none of it will ship until the last item arrives from the factory.

Know that we update the product page for each item as we get current information as to delivery window from the factories. So, check the individual product page for the most current ETAs.

All to bring you great trains as fast as we can and to help with your expectations for their arrivals!

Posted in Product Announcements

Lowell Smith

A native of Portland, Oregon, Lowell Smith married his church choir sweetheart Barb in 1978. After a lifetime of rail-fanning, Lowell and Barb ventured out in 1992 to launch a new business in Portland, Oregon. Read more

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What They Say:

Anonymous

The thing I love about all the things you do is the fact that everything is so well thought out, so beautiful and so unique.

Chuck T.

Just a quick note to acknowledge receipt of my AFT Tool Car. Thanks so much for another Outstanding Piece of Craftsmanship! The AFT is my most prized “N” Scale collection. I had perceived that there were delays in getting this last car into our hands, but thought it was a problem with China. Your letter…

K.

My kids absolutely love the Christmas cars! The C.K. Holiday, along with the Carolwood and Disney cars makes a wonderful Christmas train. It made many a loop under our tree this year.

M. Magliaro

I received my #99 business card in the mail today. It looks superb. Thank you for another wonderful job. You are really filling a niche.

Joe W.

And as for your goal of 5 releases a year, I admire your ambition, but I won’t hold it against you if you fall short on that accomplishment. I’m just thrilled you’re doing such an AWESOME job of releasing this amazing train, and hope you don’t stop until it’s all done!

K. Lyons

Thank you for everything you’ve done and everything you do for the modeling community. I can honestly say that my enjoyment of the hobby has benefited greatly because of you.

D.K.

Aside from the quality, creativity and originality, you are to be commended for your ongoing commitment to this (GAC) series, and all of your series of trains over a period of so many years. There is always something to look forward to. Keep up the great work!’ D. K.