Important Ordering Tips

April 21, 2022 / Lowell Smith / Comments Off on Important Ordering Tips
  • Please remember that orders are not shipped until all items in your order have arrived from the factory.  
  • Before placing your order, see the product page for ‘expected arrival dates’ as shown.
  • Ordering items that are arriving soon, or in the next month, ALONG WITH items that are ‘in stock’ is smart, but will delay your shipment until all items can be shipped together at once.
  • Although you may be saving on shipping by creating a list of items, please just remember that none of it will ship until the last item arrives from the factory.

Know that we update the product page for each item as we get current information as to delivery window from the factories. So, check the individual product page for the most current ETAs.

All to bring you great trains as fast as we can and to help with your expectations for their arrivals!

Posted in

Lowell Smith

A native of Portland, Oregon, Lowell Smith married his church choir sweetheart Barb in 1978. After a lifetime of rail-fanning, Lowell and Barb ventured out in 1992 to launch a new business in Portland, Oregon. Read more

Latest On The Track

What They Say:

Paul G.

I just received my Carolwood Pacific cars yesterday. They are exquisite! Every attention to detail was paid here, and I can’t thank you enough for putting this into production.  They are going to look amazing, circling my main Street miniatures display.

Charles

“You have received many compliments when I have run my RailSmith cars with my friends.”

M. Magliaro

I received my #99 business card in the mail today. It looks superb. Thank you for another wonderful job. You are really filling a niche.

K. Lyons

Thank you for everything you’ve done and everything you do for the modeling community. I can honestly say that my enjoyment of the hobby has benefited greatly because of you.

G.P.

I just received the “The Great Locomotive Chase” set from the Walt Disney Family Museum. Very nicely done!

Charlie S.

Thank you for producing such well researched quality offerings.

Anonymous

What a trip! We had a great time- exceeded our expectations by a mile. The Silver Lariat was simply stunning. A gem on the rails. The scenery and weather were perfect. The delays were not an issue for us at all. All just a good days work on the railroad! Thank you for all the…

D.G.

Nothing better than receiving that white box from Lowell Smith.

D.

“You have no idea how excited I am about these cars . . .”

Bill S.

That car is about the greatest thing I’ve ever seen in N scale!  Excellent work!