Important Ordering Tips

April 21, 2022 / Lowell Smith /

Please remember that orders are not shipped until all items in your order have arrived from the factory.
Before placing your order, see the product page for ‘expected arrival dates’ as shown.
Ordering items that are arriving soon, or in the next month, ALONG WITH items that are ‘in stock’ is smart, but will delay your shipment until all items can be shipped together at once.
Although you may be saving on shipping by creating a list of items, please just remember that none of it will ship until the last item arrives from the factory.

Know that we update the product page for each item as we get current information as to delivery window from the factories. So, check the individual product page for the most current ETAs.

All to bring you great trains as fast as we can and to help with your expectations for their arrivals!

Posted in Product Announcements

Lowell Smith

A native of Portland, Oregon, Lowell Smith married his church choir sweetheart Barb in 1978. After a lifetime of rail-fanning, Lowell and Barb ventured out in 1992 to launch a new business in Portland, Oregon. Read more

4 Comments

dan dillard on May 26, 2022 at 11:51 am

Lowell, I’m sending a money order for (2) GN Western Star fluted coach #1072 cars, SKU 501862 today.

Thanks,
Dan Dillard

Reply
Jose on October 19, 2022 at 6:29 am

Hi Lowell
I ordered the BLI F3 A/B set which was on 2nd chance but I was not logged in so it does not show on my recent orders. Can it be added to the account to show I ordered this item?

Reply
gjrjr542 on December 4, 2022 at 1:52 pm

Got thru!!!
Thanks for your help.
Just new to your fleet!,
Sorry I had not found it sooner.
Brings back a ton of memories of riding the great
trains starting during WW2 at the age of 2-3
Riding the Liberty Limited from Baltimore to Englewood Station in Chicago, finally moving there in Sept ‘45!! Loved trains all theses years!! Thanks for the memories. Will keep in touch. George

Reply
wlalevee on September 7, 2023 at 9:38 am

Lowell, without a doubt these n scale trains you make available are absolutely amazing! Being an n scaler from the late 1970’s I would never imagine the items that you make available to us. Thanks so much and keep up the great work!
Wayne Lalevee

Reply

What They Say:

R. M.

Lowell, I just want you to know – you make this hobby fun!

Charles

“You have received many compliments when I have run my RailSmith cars with my friends.”

Dan D.

I look forward to continuing to buy trains from my favorite special run train maker. That’s how I think of you now, “The Train Maker”. And speaking of cool trains, I just received a box loaded with great looking Texas Special cars. Thanks. I certainly look forward to all the new releases you are planning.

Jeff B.

Keep up setting the bar high and providing a product that exceeds expectations.

K.

My kids absolutely love the Christmas cars! The C.K. Holiday, along with the Carolwood and Disney cars makes a wonderful Christmas train. It made many a loop under our tree this year.

J. Arenas

Wow… You made my dream come true with the CK Holiday! I am a great admirer of your work.

D.K.

Aside from the quality, creativity and originality, you are to be commended for your ongoing commitment to this (GAC) series, and all of your series of trains over a period of so many years. There is always something to look forward to. Keep up the great work!’ D. K.

J. Echlin

Many thanks for your superb offerings and beautiful work!

Linda and Pete B.

Just wanted to thank you again for the opportunity to be with you and the many other happy folks who experienced the Feather River Canyon trip. I know you put a lot of work into making this special trip a reality and it all came together extremely well!

Joe W.

And as for your goal of 5 releases a year, I admire your ambition, but I won’t hold it against you if you fall short on that accomplishment. I’m just thrilled you’re doing such an AWESOME job of releasing this amazing train, and hope you don’t stop until it’s all done!