Important Ordering Tips

April 21, 2022 / Lowell Smith / Comments Off on Important Ordering Tips
  • Please remember that orders are not shipped until all items in your order have arrived from the factory.  
  • Before placing your order, see the product page for ‘expected arrival dates’ as shown.
  • Ordering items that are arriving soon, or in the next month, ALONG WITH items that are ‘in stock’ is smart, but will delay your shipment until all items can be shipped together at once.
  • Although you may be saving on shipping by creating a list of items, please just remember that none of it will ship until the last item arrives from the factory.

Know that we update the product page for each item as we get current information as to delivery window from the factories. So, check the individual product page for the most current ETAs.

All to bring you great trains as fast as we can and to help with your expectations for their arrivals!

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Lowell Smith

A native of Portland, Oregon, Lowell Smith married his church choir sweetheart Barb in 1978. After a lifetime of rail-fanning, Lowell and Barb ventured out in 1992 to launch a new business in Portland, Oregon. Read more

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What They Say:

Paul G.

I just received my Carolwood Pacific cars yesterday. They are exquisite! Every attention to detail was paid here, and I can’t thank you enough for putting this into production.  They are going to look amazing, circling my main Street miniatures display.

B. Kutch

Love your 3-rail O Scale Atlas Woodside Reefer series. Looking forward to future issues.

Ray F.

I just wanted you to know my O gauge Hood River Pears car came yesterday in perfect condition. This car is just beautiful I can’t wait for the next one to come out. Keep up the good work.

R. M.

Lowell, I just want you to know – you make this hobby fun!

Jerry E.

Received GN A10 today. Absolutely stunning! I am very pleased. Thank You all.

A.M.

“You seem to be the shining light in an industry that’s seen a lot of change since the early 2000’s when I was last in the hobby”.

Anonymous

The thing I love about all the things you do is the fact that everything is so well thought out, so beautiful and so unique.  

D.K.

I am speechless!  The AFT Showcase car is everything I hoped it would be; and more.

J.R.

Lowell, I received my Great Locomotive Chase set today. “THEY ARE BEAUTIFUL.” Keep up the good work.

R. LeBrun

Thank you for all that you do for the N Scale community. Your products by far, in my opinion, are the top of the line when it comes to N Scale Trains and I am always on the lookout for them when they come up for auction.